Welcome to North Brisbane Data Recovery

Has your computer, with important files on it stopped booting and you have no backups?

Just taken the best photos of your life and suddenly your camera won’t read the memory card?

If this is you, DON’T PANIC!

Follow these simple steps:

  1. Do not attempt to recover data yourself through experimentation
  2. Leave the device turned off
  3. Contact us for a quote

We can give price estimates based on your description, if you choose to accept you can either deliver the device to us yourself, or courier it to us.

Using up-to-date technologies we have excellent recovery rates, with typical turnaround times of 24-48 hours.

We can recover data from the following:

🔸 Hard drives (internal or external) with logical or hardware failures, corruption, deleted files
🔸 All types of camera cards
🔸 USB Key/Thumb drives
🔸 CD’s/DVDs
🔸 Floppy Disks

Hard Drives – Internal & External


Logical failures: $180 (no data, no fee)

Hardware failures (non-clean room):  $550 (no data, no fee)

Hardware failures (complex failure / requiring clean room): $990 which consists of a $495 attempt fee (non-refundable, must be paid upfront) + $495 success fee (no data, no fee)

It is generally accepted in the data recovery industry that most or all data can be recovered from 90% of failed hard drives.

How do you tell the if it is hardware or logical failure?

Hard drives do emit a number of spinning and clicking sounds while operating, normally these sounds are not rhythmic and consistent once the hard drive has fully started, however if you can hear a consistent sound coming from the hard drive long after the computer has been turned on, something like “Shhh CLICK…Shhh CLICK…Shhh CLICK” or “Click click…click click…click click” then this means the hard drive is suffering from an internal hardware failure, not a logical error, and in some cases this may require a clean room recovery.

What is a logical error? You might detect a logical error when you can no longer access one or more files from your hard drive that you previously were able to, or you turn your PC on, and it says there is no operating system, or on a Mac you are greeted with the floppy disk with a question mark “?”. These are all signs that your hard drive is failing or has failed, if you cannot hear any of the noises mentioned above then there is a very good chance we can recover most if not all of your data.

Solid State Drives are covered under the same pricing structure.

SD / USB Sticks


Logical failures: $100 (no data no fee)

Hardware failures: $395 (no data no fee)

In a lot of cases recoverying data from SD/MMC cards and USB sticks follows the same recovery process as is used when recovering data from hard drives. If these cards are not physically damaged but have bad blocks on them North Brisbane Data Recovery will be able to recover all intact data.

We can also undelete files from these cards if you have accidentally deleted them

Computer Health & Security Check

Book in your computer for a 24hr turnaround Health & Security Check for only $50, which includes:

🔸 Virus Checker updates
🔸 Virus & Malware Sweep
🔸 Windows Updates
🔸 Disk check
🔸 Internal dust removal of Desktops

This service is only available to Windows PCs Only.

Note: Service may take longer than 24 hours if the computer is significantly behind in Windows updates.